Terms & Conditions
Last Updated: 2025/06/12
Welcome to Vici Vapes! By using our website and services, you agree to comply with the following Terms and Conditions.
Please read them carefully.
If you do not agree with any part of these terms, please refrain from using our website or making a purchase.
1. Age Restriction
You must be at least 18 years of age to purchase products from Vici Vapes. By using our website, you confirm that you are over 18 years of age. We reserve the right to request valid proof of identification (ID) to verify your age before processing any order. Any order found to be placed by a person under the age of 18 will be cancelled immediately, and a refund will not be issued.
2. Refund Policy
All sales are final. We do not offer refunds for any products purchased through our website. Please ensure you check your order carefully before completing the transaction. If you receive a defective or incorrect item, please contact our customer support within 7 days of receiving your order for assistance.
3. Shipment Policy
•Delivery Method:
Shipments and deliveries are made directly by us and not by any third parties. We handle all deliveries ourselves to ensure a personal and direct shipping experience.•Delivery Times: We provide estimated delivery times, but delivery is subject to external factors beyond our control. We will deliver products based on the times specified during your purchase, but we are not responsible for any delays caused by unforeseen circumstances.•Shipping & Delivery Responsibility: Once the product has been delivered to you, we are not responsible for any loss, damage, or delay in the delivery of items. Any issues that arise after delivery must be handled directly with us.•Shipping Method: We reserve the right to adjust or change the delivery method at our discretion.
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4. Payment Policy.
Payments must be made in full before any products are shipped. Please ensure that the payment is correctly processed before confirming your order. We only accept EFT or Card payments.
5. Nicotine Notice
Nicotine is a harmful and addictive substance. By purchasing products from Vici Vapes, you acknowledge that you are fully aware of the risks associated with nicotine use. Vici Vapes does not take responsibility for the effects of nicotine use and will not be held liable for any adverse health consequences. By making a purchase, you accept full responsibility for your decision to use nicotine products.
6. Product Information and Availability.
While we strive to ensure all information on our website is accurate, we do not guarantee the availability, suitability, or accuracy of any product descriptions, images, or prices. Vici Vapes reserves the right to modify or discontinue products without notice.
7. Intellectual Property
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All content associated with our logos, marketing materials, and the name "Vici Vapes" is the exclusive intellectual property of Vici Vapes and is protected by relevant intellectual property laws. Unauthorized use or reproduction of these items is strictly prohibited.
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8. Modifications to Terms and Conditions
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Vici Vapes reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the latest update will be indicated. Your continued use of the website after any changes have been made constitutes your acceptance of the new terms.
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9. Contact Information
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If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@vicivapes.co.za
Phone: 072 194 8634
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Thank you for choosing Vici Vapes. We appreciate your business and hope you enjoy your shopping experience with us!